Through many testing processes we were able to define what users expect of their tools and the frustrations felt when using existing products. The heart of the HBX saw is the interchangeable blade system, with a design so straightforward that it doesn’t cost more than a standard saw. The user can easily keep extra blades at hand and so never have to worry about a blade going dull. Users also expressed the need to lessen friction and reach tighter spaces, so we created a unique slim tip for extra flexibility as well as a new coating with extremely low friction that lasts throughout the life of the blade.
To protect fingers and lengthen the life of the saw, we added an industry leading blade guard. These are often flimsy and simple, but the HBX guard’s unique features invite long-term use. With the HBX we have addressed all user needs when it comes to a good saw – durability, flexibility, and safety – without demanding a higher price.
We used our 40 years of experience with people-driven, research-based innovation to completely overhaul the design of the stepping clamp; a vital part of every professional’s toolbox. During the extensive research process, users expressed frustration with the bulky build of existing products. The many plastic parts and extra functions are rarely used and actually weaken the main function of the clamp, shortening the life span of the product and making it difficult to be precise in tight spaces. The QCX, on the other hand, is a uniquely slim yet durable clamp with an ergonomic grip – and it needs only one hand to be used. This frees up the user’s other hand for holding things in place or keeping a steady grip. Rather than a standard detachable plastic jaw, the QCX features a tempered steel fixed jaw which makes it stronger and more durable than any clamp of today. The resulting thin tip of the jaw can be used in narrow places, allowing for a greater range of uses than any other similar product. This is a great example of design that innovates through simplification, and is truly tailored to the needs of demanding professionals.
By using our People Insight methods to figure out exactly what is needed in a handyman’s toolbox, we were able to meet the needs of both consumers and Hultafors, by creating new sales models through great products.